You Control Your Lot.
We Enforce It.

As a property owner or manager, Ohio law gives you the right to remove unauthorized vehicles from your private property — but only when proper procedures are followed. Complete Impound & Recovery handles every step of that process professionally, legally, and on your behalf.

From the moment a vehicle violates your rules to the moment it is impounded, documented, and visible in your portal, we maintain a complete and legally defensible chain of custody. No shortcuts.

  • Property owners may tow unauthorized vehicles under Ohio Revised Code §4513.601
  • Proper signage must be posted before any vehicle can be legally removed
  • Towing companies must notify local law enforcement within 2 hours of a tow
  • Vehicle owners must be able to retrieve their vehicle 24 hours a day
  • A written towing agreement between property owner and towing company is required
  • All fees must comply with state-regulated maximums and be publicly posted

24/7

Dispatch

100%

OH Compliant

$0

Cost to You

Three Levels of
Enforcement

Every property has different needs. We offer three agreement types, each designed for a different level of coverage. All three include the same portal access, documentation standards, and Ohio law compliance.

Most Comprehensive

24-Hour Patrol

Our team actively patrols your property around the clock, enforcing rules consistently without requiring you to make a single call. The highest level of coverage we offer.

Ideal for

High-volume apartment complexes, large commercial lots

Scheduled Coverage

Limited Patrol

Scheduled patrol windows built around your peak problem hours. Professional enforcement without the full 24-hour commitment, customized to when you actually need it.

Ideal for

Mid-size properties with predictable violation patterns

On Demand

Request-Only Enforcement

No scheduled patrols. You spot the violation, submit a request through your portal or by phone, and we dispatch immediately. The most cost-effective entry point.

Ideal for

Smaller properties, retail, low-frequency violations

From Violation
to Documentation

Every tow we perform follows the same documented, legally compliant sequence. This helps protect you from liability, gives vehicle owners a clear recourse, and creates an auditable record of every action taken on your property.

Nothing happens informally. Every step is timestamped, logged, and visible in your portal.

01
Foundation
Agreement & Signage
Your towing agreement is signed and on file. We audit your property signage to ensure it meets Ohio's legal posting requirements before any enforcement begins.
02
Detection
Violation Identified
Our patrol team or your request identifies an unauthorized vehicle. The vehicle's condition and position are photographed before any action is taken.
03
Action
Vehicle Impounded
The vehicle is professionally towed to our licensed impound facility. Law enforcement is notified within the required 2 hour window.
04
Accountability
Portal Updated
The tow is logged in your portal immediately: photos, timestamp, reason for tow, and impound location. The vehicle owner can locate their vehicle via our 24/7 lookup tool.
05
Resolution
Vehicle Released
The owner retrieves their vehicle after paying applicable fees per the state-regulated schedule. All fees and release documentation are logged and available to you.

Built on Ohio Law.
Protected by Process.

Private property towing in Ohio is governed by specific statutes that carry real consequences when ignored. Every tow we perform is structured to help protect you — the property owner — from liability, dispute, and legal exposure.

Written Agreement on File

A signed towing agreement between you and Complete Impound is required by law. This document defines the scope of enforcement, the authorized areas, and protects both parties. Every agreement is countersigned and stored on file.

Proper Signage Requirements

Ohio law requires specific signage before any vehicle can be legally towed. We audit your property’s posting and advise on placement, size, and language to ensure full compliance before enforcement begins.

Pre-Tow Documentation

Every vehicle is photographed before it is moved. This creates an undisputable record of the vehicle’s condition and position, helping protect you from damage claims and legal challenges.

Law Enforcement Notification

Ohio requires towing companies to notify local law enforcement within 2 hours of every tow. We handle this automatically — you never need to make that call yourself.

Regulated Fee Schedule

Towing and storage fees in Ohio are regulated by statute. We post all fees publicly and charge only what the law permits. You are never involved in fee disputes — those are between us and the vehicle owner.

24-Hour Vehicle Access

Vehicle owners must be able to retrieve their vehicle. Our impound facility maintains access, and our online lookup tool lets owners find their vehicle without calling anyone.

Your liability exposure is minimized when every step is done correctly. Our process is built around that standard. When a vehicle owner challenges a tow, our documentation — photos, timestamps, notification records, and signed agreement — provides a complete, legally defensible record.

Explore Your
Enforcement Options

Each enforcement type has its own dedicated page with full details and a direct path to starting an agreement.

Full Coverage

24-Hour Patrol
Enforcement

Around-the-clock active patrol with no gaps. Our highest coverage tier for high-volume properties and complexes with continuous enforcement needs.

Scheduled Coverage

Limited Patrol
Enforcement

Patrol windows built around your peak problem hours. Professional enforcement without the full 24-hour commitment.

On Demand

Request-Only
Enforcement

You call it in, we dispatch immediately. No scheduled patrols — the most cost-effective entry point for smaller properties.

Start Your
Agreement Today

Choose your enforcement type, complete the online fillable form, and we’ll have your property set up and ready for enforcement — typically within one business day.

Ready to Get Started?

Stop Worrying About Your Parking Lot.

Choose your enforcement plan, complete an agreement online in minutes, and let us handle the rest: professionally, transparently, and fully within Ohio law.