We Are Your NO COST Solution For Private Property Management

Complete Impound & Recovery was founded in 2007 by a former law enforcement officer. From Day 1, we have done everything to challenge the negative stereotypes associated with impound companies. We aim to provide honest and reliable services to each and every one of our customers.

We use state-of-the-art technology to make the towing process as stress-free as possible for everyone involved. Our interactive portal allows for complete transparency during the impound process for both property management and vehicle owners

Our team prides itself on our strict adherence to all laws regulating the towing industry and private property towing enforcement. In fact, we happen to have played a large consulting role in the creation of several of these laws! Fees associated with private property towing are established by the Public Utility Commission of Ohio rule as referred in Ohio Revised Code 4901.2-24.03.

By choosing Complete Impound & Recovery to enforce your parking regulations, you’re choosing a reliable partner. Our team understands that they are representing your property and will always behave accordingly. We always show up in a clean uniform with a company tow truck. Our services include photo documentation which are accessible instantly through our customer portal.

What sets us apart from any other Columbus impound company?

Complete Impound & Recovery follows all towing laws and regulations to the letter. This is made much easier considering we helped write ORC 4513.601!
All of our employees are W2 employees, not subcontractors!
All of our tow trucks are equipped with state-of-the-art GPS technology and multiple cameras.
Every member of our team undergoes intensive customer service training. This training not only includes normal interactions with customers but also teaches our team deescalation techniques in the event of an angry vehicle owner.
After signing up, you will be assigned a personal account manager who will always be available to answer your calls.
Our Online Customer Management Portal ensures that you receive an instant email when a vehicle is towed from your property.
You can approve/cancel/grant extensions for the removal of stickered vehicles through our portal.

We Prioritize Professionalism and Safety

We said it before and we will say it again, the Complete Impound & Recovery team will always behave professionally. We understand that by towing vehicles from your private property, we are also representing you. That is why we provide our team with such intensive customer service training. This training allows them to perfect their interactions with different types of vehicle owners in a controlled environment.

All of our tow trucks are fitted with wheel-lift technology, ensuring that no damage is made to an impounded vehicle during the towing process. We understand that documentation is key for all parties involved. This is why we instantly upload photos of the impounded vehicle to our online customer management portal.

How do I sign up for Complete Impound & Recovery’s private property management service?

Fill out this form.
That’s it!

It really is as simple as that. All you have to do is fill out our sign-up form and a member of our team will be in contact. Our services are free of charge to property owners.

Service Area

In compliance with state law, Complete Impound & Recovery operates within a 25 mile radius of our headquarters.

Learn more about our Columbus Private Property Parking Management Service Area.